Popular ride-hailing app Careem is the latest victim of cyber-attacking. In a statement on Monday, the Dubai-based company announced that their platform has been compromised exposing the personal data of 14 million users across the Middle East, North Africa, Pakistan, and Turkey.
According to Careem, the attack was detected on January 14 yet with no evidence of fraud or misuse related to the incident. The company did not specify which countries were affected.
The names, email addresses, phone numbers and trip data of customers and drivers were hacked.”It is our responsibility to be open and honest with you and to reaffirm our commitment to protecting your privacy and data. We also want to share with you the actions we are taking to address the issue and to prevent it from happening in the future,” Careem messaged its customers.
In a public apology on Careem’s social media pages, the company explained that a thorough investigation has been launced as soon as the breach was detected to understand what happened, who was affected, and what is needed to strengthen Careem’s network defences. The company urges customers to implement good password management by updating their Careem password.