Starting September 1st, delivery workers in Egypt will officially be protected under Labor Law No. 14 of 2025. To support this rollout, the Ministry of Labor has launched the “Your Safety Matters” campaign, announcing a series of new measures to regulate the sector and guarantee workers’ rights.
Formal Contracts and Real Protections
Whether you’re working through an app, a local restaurant, or independently, your employer will now be required to provide a legal contract, insurance, and training. Companies that fail to comply will face strict oversight and consequences.
From Informal to Recognized
One of the major changes is the inclusion of workers in the informal economy and on online platforms. These workers—often uninsured and lacking written agreements—will now be officially recognized as part of the labor force.
Safety Gear Comes First
Field inspections found that 73% of businesses weren’t providing protective gear. That’s changing. In the first phase, the ministry will distribute free safety equipment to those most in need. This includes:
- Helmets and reflective vests
- Shock-proof gloves and non-slip shoes
- Knee and elbow pads
- First aid kits
Addressing Mental and Physical Stress
To ease psychological pressure, the ministry will regulate the number of orders workers can take per hour and during peak times.
Workers will also receive stress management training, and an emergency support line will be available.
For physical well-being, employers must provide weather-appropriate clothing, allow regular breaks, and promote hydration and light activity during shifts.
Taking Drivers Complaints
The ministry is also setting up an online portal and hotline for workers to report violations or submit inquiries.
Delivery work has become a pillar of the modern economy, and this new law represents a step toward granting these workers the rights, tools, and respect they deserve.
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