With so many online casinos to choose from, Gambola is definitely one that has been gaining popularity recently. The Japanese online casino launched this year and was created by the iGaming team which is responsible for many successful online casinos in the Japanese and European markets. Gambola is the sister casino to Lucky Casino which appears to be doing really well and is recommended, so this indicates that Gambola could probably do just as well. This online casino does away with an overly complicated user-interface and revels in utilizing a simple and easy-to-use design.
There are over 1300 casino games to choose from created by well respected online casino game developers such as NetEnt and Microgaming. Aside from a large number of games, the casino also offers many daily bonuses and an attractive welcome bonus for all new players. At the moment when you sign up, you receive a $30 no deposit bonus although these bonuses always change so it’s worth checking out a reputable site like Japan 101 for the most up-to-date bonuses.
Unfortunately, there about 76 countries that are restricted including United Kingdom, United States, Australia, and France. This could potentially be circumvented using a VPN and there are many payout options available including Skrill, ecoPayz, VISA, and Mastercard.
Gambola has an extremely diverse range of over 1300 real money slots and games to choose from, developed by the top providers in the business. You can find games by developers such as Microgaming, Play ‘n Go, NetEnt, OGS, Yggdrasil, and Quickspin. Some of these games are classic fan favorites including Book of Dead, Starburst, Gonzo’s Quest, and Bonanza. As expected from an online casino created in 2020, there is a focus on mobile gaming with the casino being available to Android, iPad, and iPhone users, so you can play on the go.
For those who are looking to experience the feeling of a live casino, there are over 200 live table games available, allowing you to chat and play with dealers 24/7 in HD quality. All of these games are neatly organized, each category has a page to make selecting a game painless and convenient. There is customer support available, albeit not 24/7, but the response times are quick and will help with any questions or issues you may have.
Bonuses, cashback, and promotions
As mentioned, new players will receive a $30 no deposit bonus with a wagering requirement of only 35 times the bonus amount, but it doesn’t end there as Gambola offers a first deposit cashback. In order to receive this cashback, you need to spend all of the $30 welcome bonus and make a deposit, then you will receive a full refund of up to $50 if you are unable to double your initial deposit.
The site doesn’t offer a VIP program as everyone is a VIP and as such, every time you play you will receive part of your wager back even if you don’t win the bet. There are daily gifts to receive every day for two hours and you will receive free spins simply by just logging in. One of the most exciting features this site offers are tournaments which are available for both the casino and live casino, allowing you to compete against other players, and these tournaments are created using the latest games the site has.
There are a few customer support options available for players to choose from as Gambola takes on a customer-first approach. If you need help you can use live chat, email, or FAQs. A chat widget is present as you navigate the page, making it easy to submit a query, and if an answer to your question is not found you will be directed to an agent. Customer support agents are available between 08:00 and 00:00 CET Mondays through Fridays, and between 12:00 and 21:00 CET on Saturdays and Sundays.
If you have a query outside of this time your question will be flagged as a customer support ticket and will be answered as soon as the agents are available. The FAQ’s can be found in the menu tab on the left-hand side of the page. This means that the site has personalized customer service which really makes a big difference and makes every player feel important.